Shipping Policy

All orders are processed within 1–3 business days after payment confirmation (excluding weekends and public holidays). Once your order is shipped, you will receive a confirmation message with tracking details where applicable.

We currently ship across all major cities and regions within India, and select international destinations (subject to availability and customs regulations). If international shipping is unavailable for your location, our team will notify you before processing the order.

Estimated delivery times: metro cities — 2–5 business days; other regions — 4–8 business days; international destinations — 7–15 business days (depending on destination & customs clearance). Delivery times may vary due to courier delays, weather conditions, holidays, or unforeseen circumstances.

Shipping fees are calculated at checkout based on delivery location, package size & weight, and the shipping method selected. Occasionally, free shipping promotions may apply.

Once shipped, customers will receive a tracking number (if available) and courier partner details. You can track your order through the courier’s official website.

If your order is delayed beyond the estimated delivery time, please contact our support team. We will coordinate with the courier service to resolve the issue as quickly as possible. In rare cases of lost shipments, a replacement or refund will be processed after investigation.

Please ensure all shipping details are accurate at checkout. We are not responsible for delays caused by incorrect addresses or failed deliveries due to incomplete information. Reshipping charges may apply in such cases.

If your package arrives damaged: do not accept the delivery if visibly damaged (where possible), and report within 24 hours with photos/videos. We will arrange a replacement or resolution promptly.

For international shipments, customs duties, taxes, or import fees (if applicable) are the responsibility of the customer. These charges vary by country and are not included in product or shipping costs.

For shipping-related queries, please contact us through the official website contact information.